DROPBOX

THE ICONIC GAME-CHANGER
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  • PLUG & PLAY

    API unified with lockers, no store integration required
  • COMPACT YET INFINITE

    Minimum loss of retail space, maximum parcel capacity thanks to the swap function
  • FRICTIONLESS CX

    Integrated printer, QR code scanner, pay on glass - no app or label needed.

3.4x FASTER CUSTOMER ADOPTION

The UK market research proofs that returns and dispatch can help you build customer adoption towards parcel lockers 3.4x faster than orders collection.*

*Source: Parcel lockers in the UK market, The Listening Lab, London 2025, (N=376)
Will lockers win the hearts of e-shoppers in the UK, US, Canada, and Australia - as they did in Europe? Our research uncovered Ariadne's thread of customer adoption. Check out the findings for free.

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Kamil Rzetelski
Customer Intelligence Manager

WHY INFINITY?
WHY NOW?

6 reasons to power-up your OOH network with DropBox Infinity devices.

3x LOWER INVESTMENT COST

Once customers experience the frictionless pleasure of using lockers, they switch to them for good. However, achieving this loyalty requires a dense network, which is costly. In the early stages, lockers are used mainly for returns. The game changer is Dropbox Infinity!

EFFICIENCY ON STEROIDS

DropBox accomodates up to 40 shoebox size parcels (360 × 260 × 130 mm), with a rapid bag-swap system and colored LED fill indicator it takes off the weight from shop assistant’s arms.

SAFETY IN DESIGN

By limiting store staff access only to necessary sections (paper roll compartment, parcel sack box), the risk of system errors is significantly reduced, making operations safer.

MINIMAL STORE STAFF INVOLVEMENT

Rush hour is no longer a challenge. Store staff involvement is limited to paper replacement, parcel sack swapping, and handing them over to the courier.

FAST COURIER PICKUP

For further optimisation of efficiency, sealable sack has a unique serial number, allowing couriers to scan consolidated parcels at once (optional functionality requiring software integration)

INCLUSIVITY IN MIND

Adapted to users with disabilities and compliant with universal design principles.

WHAT’S BETTER THAN LOCKERS?

The compact younger brother of parcel locker, fits any convenience or parcel store. Increases customer adoption towards locker delivery by 3.4 times.

OPEN THE BLUE OCEAN
OF THE OOH-LOGISTICS

Still challenged how to convince the board that lockers will be no. 1 customers delivery option? We’ve got data-based arguments, and 15 years of experience on the most competitive markets

Flagship off-grid parcel locker

  • Multiple pick-up options: QR-code, Pin Pad, Mobile App for all age Groups
  • Simultaneous access for customers and couriers to maximize efficiency
  • Remote software updates

Flagship On-Grid Parcel Locker

  • Modular design facilitating locations acquisition
    (U and L-shaped configurations)

  • Up to 73% electricity cost savings with lights initiated with movement detection

  • Battery swapping feature for improved ROI

All-in-One Dual-Grid Parcel Locker

  • Compatibility for grid and off-grid network mix

  • Simultaneous access for customers and couriers to maximize efficiency

  • Solar supply ready

Smart Micromarket With Parcel Locker

  • 2-in-1: Post office & convenience store in 2 square meters

  • Boosts revenue with additional purchases

  • Drives foot traffic & customer loyalty

Scalable by
design. Flexible
in function.

Scalable by design. Flexiblein function.

Already in use — by those who deliver

Request your custom
TCO report

We’ll calculate your potential ROI and setup costs based on your use case.

Maciej Angerman
OOH Solutions Architect

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challenges & solutions

DropBox Infinity is out-of-home delivery adoption building solution! It is a standalone, self‑service first‑mile/returns device that works both with and without power and fits right at store entrances or other high‑footfall spots. It offers label‑free flows with integrated QR scanning and an on‑board label printer, holds up to 40 parcels (up to 8 shoe‑box size 360×260×130 mm), is wheelchair friendly, and uses a rapid bag‑swap to keep drop‑offs flowing during courier collection. Pickups are also faster and safer —thanks to parcel consolidation, with just one scan per sack. Why is it a game-changer? Research conducted in the UK revealed that: shoppers are hesitant to order to lockers…
But three to four times more willing to use them for returns and dispatch. Use this solution to drive more efficient logistics!

Four reasons operators and retailers care about:

  • Fewer barriers to use = higher conversion. No app and no labels are required—DropBox Infinity prints on the spot and scans any QR, so first‑time and occasional senders can complete a drop in seconds. That “friction‑lite” first‑mile is proven to drive a trial.

  • Place it where people already are. Because it’s compact, you can deploy in locations that are impossible or slow for grid‑tied lockers—right by doors, next to shelving, or in narrow frontage—so more shoppers see and use it.

  • It rides macro trends. OOH is winning share because it’s efficient and greener; locker/PUDO routes can be much more efficient than door‑to‑door, and European consumers are steadily embracing OOH for both delivery and especially returns (OOH returns usage in Europe is now the norm).

So DropBox Infinity complements lockers: it captures spontaneous C2C and returns traffic at ultra‑proximate points and feeds parcel volumes into the wider network.

Yes. Typical options customers ask for include:

  • Outdoor/indoor: Designed for “install anywhere” off‑grid placement; indoor retail or protected outdoor frontage are both supported.

  • Without printer: Workflows can be set up for QR‑only (label‑free) or with on‑board printing; peripherals are configurable to your process. (Best practice is to keep a printer for fallbacks.)

  • Different screen / accessibility: Screen and UI can be aligned to your accessibility and brand standards; Modern‑Expo designs are inclusivity‑led (e.g., reach ranges, UI contrast).

  • Integrated with a pickup locker: Yes—Infinity is part of a unified ecosystem with on‑grid and off‑grid machines; it can be co‑located or software‑linked with lockers for one networked CX.

  • Unique branding: Full white‑label and brand wraps are standard in OOH; it’s routine to supply in your visual identity.

Yes. It’s designed to plug into multi‑node OOH models: same carrier codes, same label logic, same reconciliation—so it becomes just another node in your open or closed network alongside APMs and PUDOs. (Europe is moving fast toward shared/interoperable OOH, and PUDO + locker blends are considered best practice.)

Yes—subject to interface alignment. Modern‑Expo routinely integrates with third‑party stacks via APIs/middleware; the industry standard is hardware‑agnostic software and open interfaces for scanning, printing, telemetry and events. We’ll validate firmware, field devices (scanner/printer) and message schemas together during the tech workshop.

Included by default; optional by design. The sealed sack with unique serial lets couriers scan once and go—ideal for fast pickups. If your process prefers totes/roll‑cages, we can re‑configure. Customisation and using your existing assets is what we are keen to use to limit the co2 footprint and simply squeeze Total Cost of Ownership to drive your ROI.

Integration breaks into two streams (deploy + connect):

  • Deploy: Off‑grid design means no power or data works—so site approvals are simpler and you can place units where lockers can’t. (For reference, Modern‑Expo’s dual‑grid APMs can be installed even as fast as ~20 minutes; Infinity benefits from the same fast‑fit philosophy).

  • Connect: We map the label/QR flows, returns logic and status events to your middleware (e.g., Metapack/ShipStation) and run UAT with a pilot carrier and a pilot retailer. The sequencing follows the OOH software playbook (security, diagnostics, SLAs).

  • There is no need to integrate to the shops’ transactions systems. LED lights notifications as well as on-screen notifications help store staff to act safely at their convenience to replace paper of the printer, cartridges with parcels etc. And access is limited to the printer only for your system's security.

Timeline depends on your current stack, test data readiness and partner availability; the above approach minimizes change on your side while keeping a carrier‑grade audit trail.

 

Modern‑Expo operates multi‑line, modular manufacturing across Europe, with capacity assigned in quarterly allocation windows to keep lead times predictable at scale. Because volumes and configurations vary (branding, peripherals), we confirm slotting and ramp options during order planning. OOH products represent only ⅕ of our current capacity so increasing it is pretty feasible. Last year we have produced over 25k 5-columns lockers. This year we are growing our capacity in the Polish factory by 2. (Ask us to share current allocation and ramp scenarios for your region.)

 

Each unit accommodates up to 40 parcels (standard size and weight split)., The dropping off unit is as big as 360×260×130 mm (typical shoe‑box) optimized for C2C and returns.

Courier or store staff may simply empty it one by one or use our swap the sealed bag. Then he scans its unique serial—that single scan closes out all contained parcels and frees the device for continuous use (the “Infinity” bag‑swap). This keeps dwell time low at peak. We are open to customize the compartment to use your unique sacks or propose some other solution for the good of environment and to minimize your Total Cost of Ownership. 

DropBox Infinity is designed to work both with and without power or wired network in day‑to‑day operation. Instead we use (dual-bend GSM networks) In the broader Modern‑Expo ecosystem, dual‑grid machines support remote updates and battery ecosystems, and the same off‑grid design DNA informs Infinity’s low‑infrastructure installation. We’ll align connectivity options to your security policy during design (e.g., GSM APN, message buffering).

Yes—inclusivity is built into the form factor (placement heights, approach clearances, UI contrast). Preparing for European Accessibility Act requirements is part of the standard software/hardware checklist.

Yes. It unclogs peak first‑mile at store entrances and cuts failed first attempts for returns, while your lockers keep doing high‑throughput last‑mile. OOH delivery is the proven lever for route productivity and CO₂ reduction; adding sender‑side Infinity nodes amplifies those gains by capturing flows earlier and closer to footfall.

Yes. Shoppers increasingly return out‑of‑home (parcel shops/lockers dominate returns), and out‑of‑home delivery usage keeps rising—especially in Europe. Infinity meets that behavior at the exact moment of intent (in‑store, on‑the‑go), with label‑free convenience. You may also ask, will this product help me to adopt parcel lockers in the US, Canada, or Australia? At the same scale we already see in Europe?
We got proves they will.


Let’s travel back in time.
Over ten years ago in Poland, parcel lockers were still new. At the time, as InPost’s CMO, I led research that revealed something striking: shoppers were hesitant to order to lockers…
But three to four times more willing to use them for returns and dispatch. And today, the UK shows exactly the same pattern.
History is repeating itself.

If only we could let everyone try sending through lockers. Because the OOH Logistics flywheel — CAFE — only spins when customers try a few times and start building the habit. But building classic lockers everywhere just for that? Too costly. And waiting a decade for adoption? Not an option. That’s why the team has developed Dropbox Infinity.

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Click & Collect at Scale: Castorama Leads Poland’s DIY Market

Castorama is a part of the British Kingfisher Group. Operates over 90 stores in Poland, making it a leading DIY and home improvement retailer in the country. The compan has integrated Click & Collect service to enhance its omnichannel shopping experience
Poland
1,450 DualGrid Lockers installed
Active since 2023
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